TELEMEDICINE BY INF

Telemedicine Services are included with INF plans when traveling to the United States**

Telemedicine services are available with some INF Plans, giving eligible plan members and their families the ability to connect instantly with healthcare providers from anywhere in the United States. When traveling to the United States, members enrolled in select INF Plans can access these non-insurance services at no additional cost. Our Telemedicine service offers access to many of the same healthcare services as an in-person doctor or urgent care visit.

** This service is not available when traveling to Canada or Mexico.

Please note:

Services described on this page are not affiliated with Crum & Forster SPC or Sirius Point International Insurance Corp UK Branch.

Cost of the plan includes insurance and non-insurance components.

Telemedicine FAQ

Can I get a prescription?

Yes. Telemedicine will provide prescription & prescription refills. However, it is up to the doctor to recommend the best treatment. Doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse.

Please note that prescriptions may incur a cost if they are not eligible expenses in the insurance policies.

When should I use Telemedicine?

Telemedicine works similar to any urgent care clinic or doctor visit. That being said- you are able to visit a Telemedicine doctor for any of the following issues (list is not all inclusive):

  • Abrasions
  • Acne
  • Allergies
  • Asthma
  • Bacterial Vaginosis
  • Birth Control
  • Bites and Stings
  • Body Aches
  • Bronchitis
  • Bruises
  • Cough
  • Dehydration
  • Shortness-of-Breath
  • Medication Management
  • Domestic Violence
  • Urinary Tract Infections
  • Insomnia
  • Maternal Health and Post-Partum
  • Mood Swings
  • Obsessive Compulsive Disorder
  • Panic Attacks
  • Diarrhea
  • Earache
  • Light-Headedness
  • Parenting
  • Performance Coaching
  • PTSD
  • Relationships
  • Sexual Abuse
  • Sexuality
  • Social Anxiety
  • Spirituality
  • Stress Management
  • Substance Abuse
  • Trauma
  • Women’s Issues

For minor health concerns, you don’t have to wait in an emergency room or urgent care center for diagnosis and treatment. Our Telemedicine service provides a highly qualified team of medical providers who can evaluate common conditions like those listed above.

Can Telemedicine handle my emergency situations?

Telemedicine is designed to handle non-emergency medical problems. You should NOT use it if you are experiencing a medical emergency.