HOP TRAVEL ASSIST PLANS

Hop! Travel Assist is a travel assistance membership program for international trips, offering 100% payment for Medical and Travel Assistance to the listed maximum in the membership general conditions. Hop! Travel Assistance offers guaranteed cashless claims via Hop! Assist.NOTE: This is a travel assistance product, and not an insurance product.

What is Hop! Travel Assist?

Hop! Travel Assist is an innovative approach to solving for travelers needs while they are visiting a new country. Hop! provide medical assistance for travelers, ensuring peace of mind while on the road. Hop! has benefits for cruise, trip cancellation, pre-existing conditions, and much more!

NOTE: Hop! requires members to contact Hop Assist within certain times to access benefits. Non-Life-Threatening Medical Assistance requires notifcation within 7 days of first symptom. Life-threatening Medical Assistance need to be reported within 48 hours of first symptom. Travel Assistance requires notification within 24 hours of the incident.

One of the unique features of Hop! Travel Assist is the guaranteed cashless claims process. This means that if a member uses Hop! assistance services, they don't have to worry about paying out of pocket for medical expenses. Instead, Hop! takes care of everything for them, making it incredibly easy and stress-free to use the program.

When a member needs medical assistance while traveling, they can simply call Hop! Travel Assist to start the process. Hop! will then make all the necessary appointments for the member, including appointments with doctors, hospitals, and other healthcare providers. This eliminates the hassle and stress of trying to find medical care in an unfamiliar location.

Once the member receives the necessary medical care, Hop! will take care of the payment process for them. They will work directly with the healthcare provider to ensure that the member doesn't have to pay anything out of pocket. This means that the member can focus on their recovery without having to worry about the financial aspect of their medical care.

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Hop! offers several innovative features such as:

  • Guaranteed Cashless Claims via Hop! Assist
  • All plans cover 100% of Eligible Medical Expenses with medical access expenses of $0, $100, $250, $500, $1,000, $2,500, and $5,000
  • Medical Assistance for Pre-Existing Conditions
  • Medical Assistance for COVID-19
  • PPO Discounts via United Healthcare (Including Discounts on Vaccinations)
  • SmartDelay included in all Memberships

COVID-19 Medical Assistance

  • The Beneficiary must always and without exception contact the Emergency Central, Who in turn will coordinate a virtual appointment by Telemedicine.
  • According to the opinion provided by the Medical Department, if the Beneficiary presents symptoms related to COVID-19, the Assistance Center will coordinate the relevant medical consultation, according to the safety and health protocols of each country.
  • We will cover the expenses incurred up to the medical assistance limit indicated in the voucher.
  • The following expenses will be covered under the same limit:
    • Hospital Expenses for COVID-19: In case of requiring hospitalization to stabilize the Beneficiary's condition.
    • Mechanical respirator fees: If the Medical Department, together with the treating doctor, considers the use of a mechanical respirator necessary, the Central will authorize and cover said expense.

**Important Notice**

Vouchers should be purchased before trip start date.

Membership may be extended before expiration to avoid waiting period for new sickness assistance.

Extension may be subject to underwriting approval from Hop!. Please send extension requests at least week before expiration

Membership Options With Assistance Levels

Assistance Membership Options

Classico

Ultra

Ultra Plus

VIP

VIP Plus

Medical Assistance Levels

Access Expense from $0 to $5,000

$10,000

$30,000

$60,000

$100,000

$250,000

Pre-Existing Conditions Medical Assistance

The assistance provided for chronic and / or pre-existing diseases includes the following eventualities:

  • Acute episode or unpredictable event
  • Decompensation of
    • A Chronic issue
    • A Pre-existing diseases known
    • A previously asymptomatic pre-existing condition

What does this mean?

For example- you have high blood pressure which suddenly spikes, and you need to visit and urgent care or emergency room. This is a covered situation.

After you go to the urgent care, you are referred to a specialist. This is a covered situation.

The specialist does an example, prescribes medication, and then considers your situation stablized. This is a covered situation and where the coverage will naturally conclude for this situation.

NOTE:In ALL circumstances, any medical assistance MUST be arrange by Hop! Assist.

Benefits

Medical Assistance for Accident

Medical Assistance for Illness

Medical Access Expense

Medical Assistance in Case of Pre-Existing Medical Condition

Medical Assistance for COVID-19 up to 69 years old

Medical Assistance for COVID-19 - 70 to 99 years old

Prescription Drugs

Dental Emergency

Air Ambulance (Optional)

Medical clearances & Fit-to-Fly Assessments

Physician, hospital, dental, and vision referrals via Hop Assist

Return Travel Arrangement

Emergency Prescription Replacement

Medical Cost containment, expense recovery, and overseas investigation

Dispatch of Doctor or Specialist

Arrangement of visitor to bedside

Medical Payment Arrangements

Medical Bill Audit

Shipment of Medical Records

Medical Equipment Rental & Replacement

In-Patient / Out-Patient Care Management

Eyeglasses & Corrective lens replacement

Classico

$10,000

$10,000

$0, $100, $250, $500, $1,000, $2,500, $5,000

$300

Included

$10,000

$100

$150

$10,000

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$300

INCLUDED

INLCUDED

$75

$300

INCLUDED

INCLUDED

Ultra

$30,000

$30,000

$0, $100, $250, $500, $1,000, $2,500, $5,000

$500

Included

Included

$125

$300

$50,000

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$500

INCLUDED

INLCUDED

$75

$400

INCLUDED

INCLUDED

Ultra Plus

$60,000

$60,000

$0, $100, $250, $500, $1,000, $2,500, $5,000

$700

Included

Included

$150

$750

$50,000

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$700

INCLUDED

INLCUDED

$75

$500

INCLUDED

INCLUDED

VIP

$100,000

$100,000

$0, $100, $250, $500, $1,000, $2,500, $5,000

$2,000

Included

Included

$175

$1,000

$50,000

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$900

INCLUDED

INLCUDED

$75

$600

INCLUDED

INCLUDED

VIP Plus

$250,000

$250,000

$0, $100, $250, $500, $1,000, $2,500, $5,000

$6,000

Included

Included

$200

$1,250

$50,000

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$1,500

INCLUDED

INLCUDED

$75

$1,000

INCLUDED

INCLUDED

Benefits

Repatriation of Mortal Remains

Accidental Death (up to 99 years old)*

Hotel Expenses due to COVID Quarantine

Trip Interruption (Death or Critical Illness of Immediate Family Member)

Trip Interruption (Serious Disaster at Home)

Trip Cancellation (up to 74 years old)

Delayed or Cancelled Flight

Missed Flight Connection / Coordination

Expenses for Delay Luggage

Total and Definitive Loss of Baggage

Flight Rebooking

Hotel Rebooking

Rental Vehicle Rebooking

Lost Passport & Travel Docs

Emergency Cash Transfer

Guaranteed Hotel Check-in

Roadside Assistance

Up-to-the-minute Travel Delay Reports

Classico

$10,000

$10,000

$300

Economy Class Ticket to Origin

Economy Class Ticket to Origin

NA

NA

$100

$200

$300

INCLUDED

INCLUDED

INCLUDED

$40

$5,000

INCLUDED

INCLUDED

INCLUDED

Ultra

$25,000

$25,000

$500

Economy Class Ticket to Origin

Economy Class Ticket to Origin

$2,000

NA

$200

$400

$600

INCLUDED

INCLUDED

INCLUDED

$60

$5,000

INCLUDED

INCLUDED

INCLUDED

Ultra Plus

$25,000

$25,000

$750

Economy Class Ticket to Origin

Economy Class Ticket to Origin

$2,000

$150

$450

$600

$900

INCLUDED

INCLUDED

INCLUDED

$60

$5,000

INCLUDED

INCLUDED

INCLUDED

VIP

$25,000

$25,000

$1,000

Economy Class Ticket to Origin

Economy Class Ticket to Origin

$2,000

$150

$500

$800

$1,200

INCLUDED

INCLUDED

INCLUDED

$90

$5,000

INCLUDED

INCLUDED

INCLUDED

VIP Plus

$25,000

$25,000

$1,250

Economy Class Ticket to Origin

Economy Class Ticket to Origin

$2,200

$300

$550

$1,000

$1,500

INCLUDED

INCLUDED

INCLUDED

$90

$5,000

INCLUDED

INCLUDED

INCLUDED

Benefits

Malicious product tamper and contamination

General travel risk and travel security

Assistance in mass public disturbances, violent terrorist, or extremist incidents

24/7 point of contact to report emergencies and get security and safety advice from duty managers

Assistance in cases of major disasters

Emergency political and security evacuations (Optional)

Hijacking (any form of conveyance) (Optional)

Illegal detention and arrest

Kidnap for ransom (Optional)

Monitoring and telephone advice throughout the crisis

Classico

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$10,000

$10,000

INCLUDED

$10,000

INCLUDED

Ultra

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$15,000

$15,000

INCLUDED

$15,000

INCLUDED

Ultra Plus

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$20,000

$20,000

INCLUDED

$20,000

INCLUDED

VIP

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$30,000

$30,000

INCLUDED

$30,000

INCLUDED

VIP Plus

INCLUDED

INCLUDED

INCLUDED

INCLUDED

INCLUDED

$30,000

$30,000

INCLUDED

$30,000

INCLUDED

Benefits for Hop! Travel Assist

Medical Benefits Sample

  • Guaranteed Cashless Claims via Hop Assist
  • Medical assistance for accident or illness
  • Medical assistance for pre-existing conditions
  • Medical assistance for COVID-19
  • Prescription drugs
  • Dental emergency
  • Repatriation of Remains
  • Air Ambulance (Optional)
  • Medical clearances & Fit-to-Fly Assessments
  • Physician, hospital, dental, and vision referrals via Hop Assist
  • Emergency Prescription Replacement
  • Medical Cost containment, expense recovery, and overseas investigation
  • Dispatch of Doctor or Specialist
  • Medical Payment Arrangements
  • Medical Bill Audit
  • Medical Equipment Rental & Replacement
  • In-Patient / Out-Patient Care Management

Non-Medical Benefits Sample

  • Trip Interruption (Death or Critical Illness of Immediate Family Member)
  • Trip Cancellation (up to age 74)
  • Transportation of family member due to hospitalization
  • Hotel Expenses due to COVID Quarantine
  • Missed Connection / Coordination
  • Baggage Delay / Lost Bag Search
  • Lost Baggage / Lost Bag Search
  • Flight Rebooking
  • Hotel Rebooking
  • Lost Passport & Travel Docs
  • Emergency Cash Transfer
  • Roadside Assistance